When you see the 'Setup' status against your Google My Business and Facebook accounts, it means that Yext requires a username and password to access these listings and then make changes.
In this scenario, a business needs to share the login credentials for Facebook or Google My Business accounts for Birdeye to get the changes made manually. If you do not wish to share the login credentials with Birdeye, you can manually update the information for a specific business listing by logging-in to the account.