Birdeye offers the ability to upload a customized 'Cover' image to add value and attract attention to the review profile. However, if this image is distorted or pixelated, it can lead to a poor visitor experience.

To begin, click on the 'Settings' icon, then select 'Business profiles' under the 'Profile' section.

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Under the 'Business profile' page, scroll down, navigate to the section 'Media gallery,' and click the 'Pencil' icon on the right.

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To fix the 'Cover photos,' click on 'Upload photo' and choose an image with the following dimensions: 1110 x 374 pixels for Birdeye and 1024 x 575 pixels for Google and Facebook.
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Click the 'Update' button to add the cover photo.
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To synchronize your cover photo with your Google Business Profile, activate the toggle button and then click the 'Update' option to include the photo.

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To ensure your uploads are saved, click 'Save.'
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You can also view the updated cover photo on your review profile. Click the 'Square' icon at the top right corner and choose 'Review profile' from the available options.
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The review profile window will now display the cover image that you have uploaded.
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