Survey Setup
22 articles
How to download and schedule Survey reports?Here's how to download and schedule Survey Reports within Birdeye.
How to create a pulse survey?Here's a video how to create a pulse survey within Birdeye.
How do I manage surveys within my Birdeye account?Learn how to manage surveys in Birdeye: create, edit, distribute, and analyze results with ease.
How do I reply to a survey respondent within Birdeye?
How do I view and download survey responses?
What are the steps involved in creating a survey?Here are the steps to take in order to create a survey within Birdeye.
How does the question type 'NPS' help in a survey?This article will help you understand the significance of net promoter score (NPS) question.
What different types of reports can I view under 'Surveys'?This article explains the different types of Birdeye reports available under surveys.
How do I preview, edit, clone, and delete a survey?Learn how to preview, edit, clone, and delete a survey within Birdeye.
How can I use Display Logic while creating a survey?
How can I use Skip Logic while creating a survey?This article will explain how to use skip logic while creating a survey in Birdeye and will walk you through the setup steps in your Surveys dashboard.
How to choose columns while viewing survey responses?
How to add a review request question to your survey?Learn how to add a review request question to your Birdeye survey.
How do I manage access control within surveys?
How do I set up auto reply for survey responses?Learn how to set up auto-reply for survey responses in Birdeye to instantly engage feedback and boost customer satisfaction.
How do I customize the survey's appearance within Birdeye?Learn the best ways to customize a survey's appearance within Birdeye.
How do I create a Standard Survey within my Birdeye account?This article will help you create a standard survey within your Birdeye account and will walk you through the steps to set it up in the Surveys dashboard.
What changes can I make to a running survey?
What different types of questions can I create within a survey?Here are the different types of questions you can create within a Birdeye survey.
What different types of surveys can I create within Birdeye?This article shows you the different types of surveys you can create in Birdeye.
How do I convert survey responses into reviews?
How do I view and download survey responses?This article shows you how to view and download survey responses within Birdeye.