Businesses can integrate Birdeye with Auth0 to help employees access their key tools from a single dashboard without having to sign in to different applications one by one.
To integrate Birdeye into your business’s Auth0, ask your administrator to follow the steps below.
Go to the 'Applications' tab on the Auth0 dashboard and select 'Create Application.'
Enter the application's name in the text box, select 'Regular Web Application' as the application type, and click the 'Create' button.
Go to the 'Settings' tab of this application.
Scroll down to the Application URIs section and enter the following values in the respective textboxes:
Application Login URI: https://birdeye.com
Allowed Callback URLs: https://okta.birdeye.com/saml/SSO
Allowed Web Origins: https://birdeye.com
Scroll down to the 'Advanced Settings' section. In the Advanced Settings menu, click 'Endpoints' and scroll down to 'SAML.'
Copy the 'SAML Metadata URL' and provide it to the Birdeye Customer Support team. Then, click 'Save Changes.'
NOTE:
Once the SAML Metadata URL is received, the Birdeye Support Team will handle the setup. The changes will take up to an hour to take effect.
Go to the 'Addons' section of this application and enable the SAML2 Web App. A dialog box will appear.
In the dialog box, click 'Settings', copy the following JSON, and paste it inside the 'Settings' box.
Copy the JSON:
{ |
NOTE:
You may replace the value under nameIdentifierProbes with the appropriate claim attribute on your end to map the user's email address.
Scroll down, click 'Enable', and then click 'Save.'
Go to the 'Usage' tab of this dialog box. You will find the 'Identity Provider Login URL.' Use this URL to log in. If all configurations are correct, you will be able to log in successfully.
