Integrating your social pages and CRM systems with Birdeye will make it easier to get a steady stream of reviews and promote brand content that will help you rank higher on search engines and make your brand visible to prospective clients.
Why Integrate Social Pages?
Once you integrate your social pages, you will have the ability to automate the following functions:
Promote your best reviews aggregated from other review sites and publish them as posts on your company's social media pages.
Fetch reviews from your integrated social pages (Facebook and Google) to help seamless monitoring.
Ability to respond to business reviews posted on the integrated pages.
Publish branded content on your social media pages to engage with your followers.
To learn how to integrate social pages with Birdeye, read the help article: How to integrate your social media page(s) with Birdeye - single location account?
To learn how to fix broken social pages, refer to the article: What should I do if my social media integration link is broken?
Why Integrate Your CRM?
Once your CRM is integrated with Birdeye, you will have the ability to:
Sync contacts stored in your CRM with Birdeye
Automate review requests, survey requests, customer experience, and referral requests.
Differentiate between leads and existing customers within Birdeye
Push leads from Birdeye into your CRM
To learn more about how to integrate your CRM with Birdeye, read the help article: How do I integrate my business software with Birdeye?