Birdeye Overview
6 articles
Understanding the Experience score
How do I set my reputation goals?Here is how you set your reputation goals within Birdeye.
How does Birdeye calculate the reviews needed to reach my reputation goal?Learn how Birdeye calculates the reviews needed to reach your reputation goal.
How do I identify Promoters, Passives and Detractors?Learn how Birdeye can help you identify promoters, passives, and detractors.
What does each of the elements within the Birdeye 'Dashboard' mean?This article will walk you through each of the elements present on your Birdeye dashboard.
What does each of the cards within the Birdeye 'Dashboard' mean?Learn what every metric card in the Birdeye Dashboard represents—from reviews and listings to campaigns and ticketing—so you can act on insights.