Ticketing Management
3 articles
How do I create, assign and manage tickets under the 'Ticketing' tab?This article will help you understand more about ticket assignment and management rules.
How can I create a ticket from a survey response?Learn how to create a support ticket in Birdeye directly from a survey response to streamline customer feedback workflows.
How do I Add, Remove, and Manage Watchers for a Ticket Under the 'Ticketing' Tab?