Reporting
Get better insights into the data aggregated into your account.
15 articles
How to Calculate Review Response Rate?This article will explain how to calculate your review response rate in Birdeye and will walk you through the metrics and steps in your Review Reports dashboard.
Where can I view the performance of all my employees within my Birdeye account - (Employee Leaderboard)?This article will show how to view the performance of all your employees within the Birdeye dashboard.
How do I untag an employee from a review?This article will help you untag an employee from a review.
How many visitors read my reviews on my review profile?Learn how many visitors read your reviews on your review profile within Birdeye.
Understanding Birdeye Reports: 'Review Reports'Learn all about the different Birdeye 'Review Reports'.
How can I add the names of employees to my Birdeye account?This article will help you add names of employees to the Birdeye dashboard.
What different types of reports can I view under 'Campaign Reports'?Learn what kind of reports you can view under 'Campaign Reports' in Birdeye.
How do I view campaign reports within Birdeye?Learn how to view all of your different campaign reports within Birdeye.
How can I find out if a review request has already been sent to a customer?Here's how you can learn whether a review request has already been sent to one of your customer's.
How do I view the recipients' summary of my campaigns?Learn how to view the recipients' summary within your Birdeye campaigns.