Please find the process to add the 'Birdeye Connector' application to the antivirus exclusion list.

This is an important step to ensure that integration with your Practice Management System Software using 'Birdeye Connector' functions smoothly and without any interference from your antivirus software.

Delete

Please exclude files with the extension '.exe' from the 'Birdeye Connector' installation application.

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Add entire folder in exclusion if supported

Folder Location : C:\Program Files (x86)\BEConnector

Else, add the below files to the exclusion list

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Please find the information on adding files and folder exclusion in the most common Antivirus programs below:

https://www.lifewire.com/exclude-files-from-norton-antivirus-scans-153348

https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc

https://www.mcafee.com/support/?articleId=TS102056&page=shell&shell=article-view

https://www.bitdefender.com/consumer/support/answer/13427/

https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-scan-exclusions#

https://helpcenter.trendmicro.com/en-us/article/tmka-14498

https://support.eset.com/en/kb2769-exclude-files-or-folders-from-scanning-in-eset-windows-home-products

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#:~:text=Go%20to%20Start%20%3E%20Settings%20%3E%20Update,%2C%20file%20types%2C%20or%20process.

https://www.avira.com/en/blog/exceptions-avira-antivirus-3-steps

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Exclude-detections-in-Malwarebytes-for-Windows

https://download.zonealarm.com/bin/inclient/ZA_HelpCenter/91605.htm

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/227390.htm

https://help.f-secure.com/product.html?home/internet-security/latest/en/task_13205052E3D44C44BA2491A55A7F818F-internet-security-latest-en

https://www.cybervigilance.uk/post/sentinelone-path-exclusion

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